35.00 Hours Required

Learn to succeed in today's dynamic workplace environments by unlocking your potential to communicate and influence effectively. This impactful program offers a unique blend of theoretical knowledge and practical applications for effective workplace communication. Learn essential skills and strategies to excel in diverse professional contexts and navigate challenges with confidence.

By completion of this program, successful students will be able to:

  • Recognize various communication styles and techniques used to effectively engage with different stakeholders and audiences and facilitate clear and meaningful interactions
  • Identify the principles of stakeholder engagement, the importance of building trust, active listening, and adapting communication strategies and techniques to navigate challenging interactions with stakeholders
  • Apply communication approaches and negotiation strategies by employing active communication techniques and persuasive language. Tailor communication approaches to different audiences and situations
  • Evaluate audience responses to presentations and negotiation tactics, identifying strengths and areas for development to refine strategies for future engagements
  • Create tailored plans and develop comprehensive communication, negotiation, and presentation strategies that align with organizational objectives, considering the unique needs and preferences of the stakeholders involved

View course timetable


This program is perfect if you...

  • Are a corporate employee seeking to master your communication skills and confidently navigate workplace dynamics
  • Are an experienced leader aiming to improve your communication approaches and stay updated with the trends and changes in corporate communication

What will I get?

Students who complete this program will receive a Digital Badge.


Program details

Online and In Class

Courses in this program are typically offered over one or two full days from 8:30 a.m. to 4:30 p.m. as online synchronous, hybrid, or in class at the Downtown Campus.

Online learning fits into busy schedules by taking the learning experience out of the traditional classroom. Students have online access to instructors, fellow learners, and learning materials.

Before taking your first online course, we recommended taking our free course: Digital Skills for Learning Online

4 Courses, 35 Hours

All Continuing Education programs are developed with part-time learners in mind. Effective Communication for Leaders is a 35-hour program.

The length of time it takes to complete this program varies by student. If you take one or two courses per term, you will likely complete the program in 3 to 6 months.

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$1,916

The approximate cost to complete Effective Communication for Leaders is $1,916.

You do not require a degree or diploma to apply for admission to this program.

To apply, you must meet the following requirements:

Students will be automatically admitted when they register for BUS 648 Negotiating Skills for Working Professionals.

On completion of this program, you may wish to pursue studies in another.

Upon completing Effective Communication for Leaders, up to 28 hours of applicable courses may be transferred towards the Professional Certificate for Emerging Leaders. Up to 7 hours of applicable courses may be transferred towards the Certificate for Front Line Leaders.

If you wish to pursue another program:

  1. Complete the Application for Admission for your next program
  2. Contact us to request transfer of the equivalent course credits

The transfer of course credits will not happen without your request.

Each year, scholarships and awards are given to deserving students not only for their academic achievement, but also for community involvement. Award sponsors include both corporate and private donors.

To apply, you must meet eligibility criteria and submission deadlines. Students in this program may be eligible for the following awards:

It is the student's responsibility to ensure all requirements for graduation are fulfilled.

See Graduation for details.

This program does not qualify students to apply for an international study permit.

International students who wish to live and work in Canada should consider our International Professional Programs.

Questions? Please contact us...

Additional Details

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