Course Description

Negotiation Skills for Working Professionals

Would you like to be an effective negotiator? Whether negotiating with customers, suppliers, or coworkers, the ability to negotiate effectively can be vital to the success of the organization and your career. Negotiation is not about manipulating but about finding solutions to disputes and reaching a mutual compromise.

In this course, students examine effective negotiation strategies including how influence, power and authority affect the negotiation process and outcomes. Students practise various negotiation techniques through hands-on activities to gain confidence in applying them outside the classroom.

Course Details

Upon completion of this course, successful students will be able to:

  • Identify the qualities of an effective negotiator
  • Explore commonly used negotiation styles and how styles affect the negotiation process
  • Examine strategies for analysis and preparing for negotiations
  • Determine the information needed to negotiate effective outcomes
  • Assess your style and how it affects the negotiation process
  • Apply strategies to deal with difficult behaviours
  • Practise and apply negotiation skills

Applies Towards the Following Certificate(s)

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Feb 23, 2022 to Mar 01, 2022
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there are live sessions included in this course.  We will update this page, and notify all registered students as soon as dates and times are confirmed.

To fully participate in the live sessions you will need to have access to a reliable headset with microphone.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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