Course Description

Would you like to be an effective negotiator? Whether negotiating with customers, suppliers, or coworkers, the ability to negotiate effectively can be vital to the success of the organization and your career. Negotiation is not about manipulating but about finding solutions to disputes and reaching a mutual compromise.

In this course, students examine effective negotiation strategies including how influence, power and authority affect the negotiation process and outcomes. Students practise various negotiation techniques through hands-on activities to gain confidence in applying them outside the classroom.

Course Details

Upon completion of this course, successful students will be able to:

  • Identify the qualities of an effective negotiator
  • Explore commonly used negotiation styles and how styles affect the negotiation process
  • Examine strategies for analysis and preparing for negotiations
  • Determine the information needed to negotiate effective outcomes
  • Assess your style and how it affects the negotiation process
  • Apply strategies to deal with difficult behaviours
  • Practise and apply negotiation skills


There are no prerequisites for this course.


Certificate for Emerging Leaders: Professional Skills 

Certificate for Front Line Leaders: Leading Others

Applies Towards the Following Certificate(s)


Enrol Now - Select a section to enrol in

8:30AM to 4:30PM
Jun 19, 2020
Schedule and Location
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Required fields are indicated by .