Front line leaders supervise the teams that are responsible for the critical day-to-day operations within an organization. They are the cornerstones who are responsible for the overall success of an organization, its sustainable growth and optimum operations. Gain the skills and knowledge to competently lead a team, increase employee engagement and enhance performance and productivity at the front line level.
The Certificate for Front Line Leaders provides the knowledge, skills and tools first-line supervisors need to be effective leaders.
The flexibility of this certificate program provides students with the ability to build their own certificate by selecting seminars that meet the requirements of the program as well as their own career needs.
Students are required to take 100 hours of seminars, and must choose a minimum of one seminar from each topic area, which the program is built around:
- Leading Self
- Leading Others
- Leading Business Operations
- Leading across Business Units
The Front Line Leaders Certificate program is a recognized trade certificate by the Apprenticeship and Industry Training board. Graduates of the certificate program are eligible to apply for the Achievement in Business Competencies (Blue Seal) Program. See the Accrediting Associations section below for details.
This program is perfect if you...
- Lead – or aspire to lead – a front line team within your organization
- Want to create opportunities for career advancement
- Have 35 hours of credit from the Emerging Leaders program to kickstart this program
- Enjoy full-day immersive seminars
What will I get?
Students who complete this program will receive a Professional Certificate.
Program details
In Class and Online
Seminars are typically offered over one, two, or three full days from 8:30 am to 4:30 pm at the main or downtown campuses. Some seminars are offered online.
Online learning fits into busy schedules by taking the learning experience out of the traditional classroom. Students have online access to instructors, fellow learners, and learning materials.
Before taking your first online course, we recommended taking our free course: Digital Skills for Learning Online
120 Hours
All Continuing Education programs are developed with part-time learners in mind. The Certificate for Front Line Leaders is a 120-hour program.
The certificate requires a total of 120 hours including:
- At least 100 hours of seminars:
- A minimum of one seminar must be completed from each of the four topic areas
- Students must attain a "CR" graded for attendance in all seminar courses
- A 20-hour independent final assessment (reflective journal) based on the four topic areas. The final assessment is graded.
The length of time it takes to complete this program varies by student. Depending on the courses selected, you can complete the certificate in as little as 6 months. We strongly recommended that you complete this certificate within five years of the start date of your first seminar.
$5,220 to $6,100
The approximate cost to complete the Certificate for Front Line Leaders is $5,220 to $6,100 + GST. (students take an average of 12 seminars)
This includes the $105 admission fee.
You do not require a degree or diploma to apply for admission to this program. You can take individual courses to start, and apply later.
The admission fee is $105.
To apply, you must meet the following requirements:
- 18 years of age or older
- Grade 12 diploma (recommended)
- Relevant work experience (recommended)
- If English is not your first language, you must meet the English language proficiency requirements
Programs change from time to time, so we recommend that you apply for admission as early as possible. Once admitted, your requirements to complete the program will not change – even if the program changes. You can be confident that completed and eligible courses will apply to your program.
Apply for AdmissionOn completion of this program, you may wish to pursue studies in another.
Upon completing the Certificate for Front Line Leaders, up to 30 hours of seminar credit maybe transferred toward certificates in Professional Management, or Human Resource Management. The number of hours will vary based on certificate requirements and courses.
Students that have taken the Professional Certificate for Emerging Leaders can transfer up to 35 hours toward the Certificate for Front Line Leaders.
If you wish to pursue another program:
- Complete the Application for Admission for your next program
- Contact us to request transfer of the equivalent course credits
The transfer of course credits will not happen without your request.
The Front Line Leaders Certificate program is a recognized trade certificate by the Apprenticeship and Industry Training board. Graduates of the certificate program are eligible to apply for the Achievement in Business Competencies (Blue Seal) Program.
The Front Line Leaders Certificate program is recognized as both a full credit program (150 hours of study) and a partial credit program (120 to 149 hours of study) towards the Blue Seal requirements, depending on how many courses (and hours) are completed to earn the credential. Students must provide a transcript to have the hours properly credited.
The Achievement in Business Competencies (Blue Seal) Program is geared to certified tradespeople who wish to develop their business skills. It serves as evidence that a tradesperson not only meets Alberta's high industry standards, but has the knowledge and drive to succeed in business.
For more information visit tradesecrets.alberta.ca/experiencedworkers/business-competencies or call the Apprenticeship toll-free line at 1-800-248-4823.
Each year, scholarships and awards are given to deserving students not only for their academic achievement, but also for community involvement. Award sponsors include both corporate and private donors.
To apply, you must meet eligibility criteria and submission deadlines. Students in this program may be eligible for the following awards:
To graduate, students must satisfy all certificate requirements:
- Attain a "CR" (Completed Requirements) in all seminars used to meet program requirements
- Attain minimum instruction hours to meet program requirements
- Successfully complete a Reflective Journal Summary for each of the topic areas
It is the student's responsibility to ensure all requirements for graduation are fulfilled.
See Graduation for details.
International students who wish to live and work in Canada can take this certificate in the one-year International Professional Programs.