Green Belts should be able to lead their own continuous process improvement projects as well as champion the work of Black Belts within their organization. This 10-week, online course provides coaching and guidance from a Master Black Belt to students completing a real-world project. Students will apply their learning from PDS 240 Foundations and PDS 241 Project and Statistics to identify a business problem or opportunity, gather and analyze data, and determine the most impactful course of action. Students who are not able to complete a real-world project in their organization will be provided a case study applicable to their area of work.
This is a capstone course and should be completed as the final course in the Lean Six Sigma program.
By completion of this course, successful students will be able to:
- Identify a potential business problem or opportunity for a project or outlined in a case study
- Determine stakeholders and project team members, and create a project charter
- Outline process elements and articulate the current state of flow complexity and waste in a process
- Describe the different data collection methods, measurement systems, performance metrics, and/or process capabilities
- Describe why an opportunity or problem occurs and how the project team can devise solutions to eliminate defects or problem
- Identify potential data analysis techniques and articulate how they would be applied
- Perform basic statistics, Value Stream Mapping, and Process Value Analysis using the provided or gathered data set
- Produce summaries of the findings from statistical validation or process value analysis
- Define and describe specific terms such as variables (independent and dependent), factors, levels, responses, treatments, errors, repetition, blocks, randomization, effects, and replication
- Apply idea generation tools, such as affinity diagrams, root-cause analysis, challenging assumptions, solution mapping, mind-mapping, six thinking hats, and random word brainstorming to develop potential solutions
- Identify and select appropriate tools and techniques for eliminating or preventing waste
- Define and evaluate the criteria used to evaluate potential improvements
- Prioritize and select potential solutions against established criteria
- Compose a control plan to document, monitor, and maintain the overall process including improvements that occur within the process
- Articulate the required documentation, training and communication plans
Students electing to complete a final quality improvement project or case study should complete this course as a final course in their program. Students completing PDS 242 should have already completed PDS 240 OR PDS 243 to PDS 248.