HRM 250 - Strategic Employee Relations: Issues and Solutions
Course Description
Effective employee relations are foundational to organizational performance, trust, and engagement. This course builds HR capability in navigating complex workplace relationships by strengthening skills in conflict resolution, relationship management, and strategic problem-solving.
Explore key frameworks, tools, and processes for managing employee relations issues across diverse work environments and evolving ways of working. You will examine approaches for addressing employee disputes, balancing privacy and legal compliance requirements, and responding to labour laws and agreements within local and global contexts.
Learn about emerging trends and contemporary solutions, including the use of data, analytics, and digital tools to support evidence-based employee relations decisions. You will apply employee relations principles and methods to real-world scenarios, strengthening HR’s role in fostering positive, compliant, and sustainable workplace relationships.
Topics of Instruction
- Foundations of HR's role in employee relations and managing fairness, trust, and common issues
- Legal, compliance, and risk considerations in employee relations management
- Conflict resolution, investigations, and managing sensitive workplace issues
- Managerial consistency, leadership accountability, and policy application
- Data-driven and evidence-based approaches to employee relations decisions
- Culture, diversity, and generational dynamics in workplace relationships
Course Details
By completion of this course, successful students will be able to:
- Explain the overlap between privacy and legal compliance pressures at the intersection of labour laws and agreements.
- Use critical skills, frameworks, and tools required to navigate workplace relationship challenges.
- Analyze trends in local and global employee relations related to work models and evolving legal contexts.
- Apply the processes, principles, and methods of employee relations management.
- Evaluate different approaches and emerging solutions for data and evidence-based support on employee relations issues.
- Recommend approaches to address employee disputes using engagement and resolution strategies.
Proficiencies
This course is for human resources professionals who have experience in a generalist role and have been involved in HR functions beyond data entry—such as recruitment, employee relations, performance management, or policy development.
This is not an HR entry level course.
Applies Towards the Following Program(s)
- Human Resource Business Partner Certificate : Required courses: