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Course Description

Discover how AI-powered agents in Microsoft 365 Copilot Chat and SharePoint can transform the way you work. This course provides a practical, hands-on approach to creating, and managing agents that assist with tasks, surface relevant information, and streamline complex processes.

You will explore how to work with prebuilt agents, design custom solutions tailored to your needs, and implement governance best practices for secure and responsible use. Whether you’re aiming to improve team collaboration, automate routine work, or provide on-demand support for your organization, this course will equip you with the skills to put agents to work effectively in everyday business scenarios.

Course Details

By the completion of this course, successful students will be able to:

  • Explain the components, benefits, and governance considerations of agents in SharePoint and Microsoft 365 Copilot Chat.
  • Identify which individuals within an organization has permission to create, use, and share agents.
  • Demonstrate how to interact with prebuilt agents in Copilot Chat, explain their functions, and recognize their limitations.
  • Apply prebuilt agents  to improve productivity and collaboration.
  • Design agents in SharePoint and Copilot Chat, including effective instructions and starter prompts.
  • Create agents across platforms, including Microsoft Teams, and maintain chat history efficiently. 

Topics:

  • Get started with agents
  • Explore prebuilt Microsoft 365 Copilot agents
  • Build and manage an agent
  • Share and use agents

Who is this course for?

This course is designed for business professionals, knowledge workers, and everyday Microsoft 365 users who want to leverage AI-powered agents to streamline tasks, improve collaboration, and enhance productivity. It is suitable for learners at all experience levels—whether you are new to Microsoft 365 Copilot Chat and SharePoint agents or looking to expand your skills in creating and managing custom AI solutions. The course provides practical, hands-on guidance for designing, testing, and sharing agents while ensuring responsible use and adherence to governance practices, making it ideal for those who want to integrate intelligent automation into their daily workflows.

Notes

All learners will be provided access to Microsoft Office 365 and Copilot during the course duration.

Prerequisites

There are no prerequisites for this course; however, basic functional experience with Microsoft 365 services and a good understanding of general IT practices are recommended.

Applies Towards the Following Program(s)

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Enrol Now - Select a section to enrol in

Type
Online Synchronous
Days
T, Th
Time
5:30PM to 9:00PM
Dates
Mar 17, 2026 to Mar 19, 2026
Schedule and Location
View Details
Delivery Options
Online Synchronous  
Course Fees
Flat Fee non-credit $499.00
Instructor(s)
  • Brenda Penman

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

Students will require access to a computer with the required software, Internet connection, a headset with speakers and microphone, webcam, and a monitor large enough to display multiple applications (or the use of two monitors).

This course uses Desire2Learn (D2L), an online learning management system, and Zoom web conferencing software. The instructor will post the course outline and other materials in D2L. For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Online Synchronous
Days
T, Th
Time
5:30PM to 9:00PM
Dates
May 19, 2026 to May 21, 2026
Schedule and Location
View Details
Delivery Options
Online Synchronous  
Course Fees
Flat Fee non-credit $499.00
Instructor(s)
  • Brenda Penman

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

Students will require access to a computer with the required software, Internet connection, a headset with speakers and microphone, webcam, and a monitor large enough to display multiple applications (or the use of two monitors).

This course uses Desire2Learn (D2L), an online learning management system, and Zoom web conferencing software. The instructor will post the course outline and other materials in D2L. For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Online Synchronous
Days
T, Th
Time
5:30PM to 9:00PM
Dates
Aug 04, 2026 to Aug 06, 2026
Schedule and Location
View Details
Delivery Options
Online Synchronous  
Course Fees
Flat Fee non-credit $499.00
Instructor(s)
  • Brenda Penman

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

Students will require access to a computer with the required software, Internet connection, a headset with speakers and microphone, webcam, and a monitor large enough to display multiple applications (or the use of two monitors).

This course uses Desire2Learn (D2L), an online learning management system, and Zoom web conferencing software. The instructor will post the course outline and other materials in D2L. For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Online Synchronous
Days
T, Th
Time
6:30PM to 9:00PM
Dates
Oct 20, 2026 to Oct 27, 2026
Schedule and Location
View Details
Delivery Options
Online Synchronous  
Course Fees
Flat Fee non-credit $499.00
Instructor(s)
  • Brenda Penman

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

Students will require access to a computer with the required software, Internet connection, a headset with speakers and microphone, webcam, and a monitor large enough to display multiple applications (or the use of two monitors).

This course uses Desire2Learn (D2L), an online learning management system, and Zoom web conferencing software. The instructor will post the course outline and other materials in D2L. For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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