ITF 170 - Enhanced Workplace Productivity using Microsoft Teams
Course Description
Microsoft Teams is a proprietary business communication platform developed by Microsoft as part of the Microsoft 365 products. It’s not just for meetings! You will discover the full potential of what Teams can do. With user numbers steadily climbing, it has evolved into an essential cornerstone of modern workplace collaboration—powering productivity, streamlining communication, and transforming how teams connect and get things done. You will also explore how Teams connects with tools like Microsoft Forms, OneNote, Planner, Lists, Loop, and SharePoint to help simplify your daily tasks and boost your productivity.
Course Details
Learning Outcomes
By completion of this course, successful learners will be able to:
- Create and manage a Teams channel, including PLC Notebook (OneNote)
- Communicate effectively through posts, and manage individual activities and Team activities
- Create and use Lists to manage data
- Use Microsoft Forms as a survey or to collect information
- Use SharePoint and make modifications
Topics
- Understanding the Teams Interface – Modifying Settings, Activity, Files
- Manage Availability
- Create a Team, Manage Members and Channels
- Create and Respond to Posts Effectively
- Create Announcements
- PLC Notebook introduction
- Use Tags
- Save Posts
- Use the Wiki
- Use Search Effectively
- Adding Recommended Tabs
- Creating and Using a Form as a Survey or to Collect Information
- Create, Modify, and Use a List
- Create, Modify, and Use Tasks/To Do
- View and Modify the Team files and lists in SharePoint
Prerequisites
There are no prerequisites for this course. Learners are expected to have basic level of familiarity with computer, and can perform the following tasks:
- start and run Windows or Mac operating system
- operate a mouse, keyboard and microphone
- start applications, copy and paste objects, navigate between files, folders, or drives
- access the Internet
- send emails