BUS 642 - Business Acumen: Systems Thinking to Solve Organizational Challenges
Course Description
Systems thinking is a holistic approach to problem solving. In practice, it means taking a step back to understand how different systems interact, and using that information to design more meaningful solutions.
In this seminar, learn a unique approach to systems thinking as a method and tool for working with change, solving complex problems, and creating individual and team learning. Systems thinking expert, Peter Senge, defines systems thinking as both a thinking skill and a language for understanding and working with complexity. When you understand the complexity of a situation, you are better able to think and act in ways that produce desired results.
Course Details
Upon completion of this course, successful students will be able to:
- Identify the five disciplines of a learning organization
- Analyse the concepts of systems, systems thinking, complexity and their implications for the workplace
- Explain systems thinking archetypes
- Apply systems thinking to a challenging situation in your workplace
- Develop an action plan for using a system thinking approach at work
Applies Towards the Following Program(s)
- Certificate for Front Line Leaders : Leading and Collaboration Across the Business Units - Seminars
- Influence Skills Training for Professionals : Core Courses
Marsha Meller is a seasoned leader with over 20 years of experience across diverse industries, including non-profits, healthcare, government, and manufacturing. She holds an MBA specializing in project management and global energy management and has certifications in Lean Six Sigma, change management, and implementation science. Currently working as a Project Manager at SWITCH BC, Marsha is recognized for her expertise in systems thinking, strategy development, and process improvement. Passionate about equity, diversity, and inclusion, she is dedicated to fostering innovation and creating inclusive environments where everyone can thrive.