BUS 173 - Building Trust in the Work Environment

Delivery Options Online Synchronous

UCalgary Continuing Education

Course Description

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: "The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy." Today, increased generational and cultural diversity in the workplace has an impact on building and maintaining trust more than ever before.

Topics:

What trust is, and isn't
How trust develops
The Trust Model; the four levels of trust
Actions that build trust
Actions that destroy trust
Diagnosing your team and individual trust
When trust is broken

Applies Towards the Following Program(s)

Professional Certificate for Emerging Leaders : Professional Skills Seminars

Enrol Now - Select a section to enrol in

BUS 173 - 016

Apr 21, 2023

Online Synchronous

Available

Online Synchronous

8:30AM to 4:30PM

Apr 21, 2023

Schedule and Location

View Details

7.0

Online Synchronous

Fee before GST non-credit

$389.00

Reading List / Textbook

No textbook required.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L.
Zoom web conferencing software.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.