BUS 173 - Building Trust in the Work Environment

Delivery Options Class

UCalgary Continuing Education

Course Description

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: "The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy." Today, increased generational and cultural diversity in the workplace has an impact on building and maintaining trust more than ever before.

Topics:

What trust is, and isn't
How trust develops
The Trust Model; the four levels of trust
Actions that build trust
Actions that destroy trust
Diagnosing your team and individual trust
When trust is broken

Certificate for Emerging Leaders: Professional Skills

Applies Towards the Following Certificate(s)

Certificate for Emerging Leaders : Professional Skills Seminars

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BUS 173 - 012

23 Mar 2020

Class

Available

Class

8:30AM to 4:30PM

Mar 23, 2020

Schedule and Location

View Details

7.0

Campus

Downtown Campus

Class

Fee before GST non-credit

$389.00

Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.