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Course Description

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: "The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy." Today, increased generational and cultural diversity in the workplace has an impact on building and maintaining trust more than ever before.

Topics:

  • What trust is, and isn't
  • How trust develops
  • The Trust Model; the four levels of trust
  • Actions that build trust
  • Actions that destroy trust
  • Diagnosing your team and individual trust
  • When trust is broken

Certificate for Emerging Leaders: Professional Skills

 

 

Applies Towards the Following Certificate(s)

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Enrol Now - Select a section to enrol in

Type
Class
Days
M
Time
8:30AM to 4:30PM
Dates
Mar 23, 2020
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

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