Course Description

Tap into your inner intelligence! And leave this highly experiential seminar strongly grounded in your confidence as a leader. Imagine having the courage to navigate shifting parameters, difficult situations and multiple priorities in a dynamic and compelling manner. Discover the relationship between intent and impact. Learn and practise productive communication skills and practical tools that will prepare you for powerful conversations. You will be introduced to strategies to accelerate trust in your workplace relationships, and enhance the congruency of your leadership presence. You will also explore five modes for dealing with conflict, and increasing your self-awareness and understanding around your preferred method. Think about and come prepared to discuss your real-life situations and challenges. You will have the opportunity to prepare to deal with these and will leave with an action and accountability plan.


  • Learn and practise effective communication skills
  • Explore ways to accelerate trust
  • Discover and practice working with different leadership dispositions
  • Practical tools that can help you prepare for powerful conversations
  • The relationship between intent and impact
  • Learn your preferred method for dealing with conflict, and increase your self-awareness and understanding of these issues

Applies Towards the Following Program(s)

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May 23, 2023 to May 30, 2023
Delivery Options
Course Fees
Fee Before GST non-credit $409.00
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there are live sessions included in this course.

The live sessions will be held in real time as follows:

  1. May 23, 6:30pm (MT)
  2. May 30, 6:30pm (MT)

To fully participate in the live sessions, students will need: a reliable headset with microphone and a webcam.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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