Course Description

Managers and program directors across public and private sectors are being challenged to manage for results, and to respond to the following questions: What is your program trying to achieve? How will the program's effectiveness be determined? How is the program actually doing? In this course, gain practical skills in the organization, design, and implementation of evaluations to measure outcomes for different types of programs ranging from training to human service programs to organizational effectiveness.

This course will be of interest to practitioners who are committed to improving organizational effectiveness, those charged with responsibility for evaluating organizational activities, decision makers, problem solvers and change agents.

Course Details

By completion of this course, successful students will be able to:

  • Describe the importance of evaluation for learning and other initiatives
  • Explain the advantages and disadvantages of different evaluation approaches, types, and methods, informed by context and audience(s)
  • Provide rationale for objective and valid data collection
  • Assess the suitability of evaluation methods, tools and protocol
  • Design an evaluation plan and a suitable tool (with protocol) for a program or initiative to be evaluated, and decide on the most appropriate format to communicate findings and recommendations.

Topics of Instruction:

  • Definitions, types of evaluation
  • Politics and ethics of evaluation practice
  • Evaluator competencies
  • Evaluating learning, performance and change initiatives
  • Focusing the evaluation
  • Developing a program logic model
  • Selecting evaluation design
  • Selecting data collection methods
  • Sampling
  • Analyzing Evaluation Data
  • Communicating and Reporting Evaluation Activities and Findings
  • Planning, managing and budgeting the evaluation
  • Evaluating the evaluation
  • Strategies for implementing evaluation in organizations


Students should expect to spend five to seven hours on course work each week. 
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Online Asynchronous
Jan 30, 2024 to Mar 25, 2024
Delivery Options
Course Fees
Flat Fee non-credit $549.00
Potential Price Adjustments
Reading List / Textbook
Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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