Course Description

Contract administration, the grievance process and arbitration are central to labour relations. Following an introduction to these concepts, you participate in a simulated negotiation. Topics include: third-party assistance, the structure and function of unions; labour relations legislation; and union management co-operation. In this course you will discuss the role that trade unions play, both in the workplace and in greater society. You will also gain an appreciation of the legal, social, economic and political framework and complexities within which contemporary labour relations operates in Canada, with some emphasis on Alberta. You will also learn practical skills by working in teams to participate in a union contract negotiations simulation.

Course Details

Upon successful completion of this course, you will be able to:

  • Discuss the basic legal environment in which trade unions function.
  • Debate the process by which trade unions become legally entitled to represent workers, and the factors that motivate workers to become unionized.
  • Analyze the factors that influence workers to form or join trade unions
  • Differentiate the political dynamics among employees, trade unions and employers
  • Summarize the merits of the union -management consultation committee process
  • Apply various problem solving approaches to workplace disputes
  • Explain the process of collective bargaining
  • Explain the merits of arbitration
  • Qualify the importance of documentation in HR processes

Applies Towards the Following Program(s)

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Online Hybrid
Sep 17, 2024 to Nov 25, 2024
Delivery Options
Course Fees
Flat Fee non-credit $539.99
Reading List / Textbook


** NEW text effective Winter 2024 **

Title:  Industrial Relations in Canada 
Edition: 4th (January 6. 2020)
Authors: Robert Hebdon, Travor Brown, Scott Walsworth
ISBN: 9781774945605 (Digital)  
ISBN-13: 978-0176891701 (Print) 
ISBN-10‏ : ‎ 0176891706 (Print)

UCalgary Bookstore: www.calgarybookstore.ca

Section Notes

Online synchronous dates: TBA

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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