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Course Description

Today's rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition. Leadership practices that encourage employee commitment, accountability, and empowerment are essential. Focus on practical coaching strategies for quality performance and work on your own real situations, develop practical skills and take steps to enhance your leadership effectiveness. Create a plan to implement your learning at work.

Topics

  • Assessing your leadership behaviour
  • Establishing and maintaining a coaching relationship
  • Clarifying performance expectations
  • Encouraging initiative, accountability, innovation, and empowerment
  • Delegating to develop skills and capabilities
  • Focusing on strengths; managing weaknesses
  • Reinforcing quality results and providing feedback
  • Determining reasons for poor performance
  • Handling problem performance to achieve commitment
  • Ensuring change and follow-through
  • Constructively handling the discipline process
  • Using performance review for development
  • Ensuring mutual input and discussion in performance interviews
  • Assisting the troubled employee
  • Getting feedback from direct reports on your leadership
 

Certificate for Emerging Leaders topic area: Coaching

Applies Towards the Following Certificate(s)

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Type
Online
Dates
Nov 23, 2021 to Dec 03, 2021
Hours
21.0
Delivery Options
Course Fees
Fee Before GST non-credit $835.00
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there are mandatory live sessions included in this course.

The live sessions will be held in real time as follows:

  1. Tuesday November 23, 10:00AM to 12:00PM MT
  2. Thursday November 25, 10:00AM to 12:00PM MT
  3. Tuesday November 30, 10:00AM to 12:00PM MT
  4. Thursday December 2, 10:00AM to 12:00PM MT

To fully participate in the live sessions you will need to have access to a reliable headset with microphone and a webcam.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Online
Dates
Apr 20, 2022 to Apr 29, 2022
Hours
21.0
Delivery Options
Course Fees
Fee Before GST non-credit $835.00
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there are mandatory live sessions included in this course.

The live sessions will be held in real time as follows:

  1. April 21, 10:00AM to 12:00PM MT
  2. April 26, 10:00AM to 12:00PM MT
  3. April 28, 10:00AM to 12:00PM MT

To fully participate in the live sessions you will need to have access to a reliable headset with microphone and a webcam.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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