Course Description

Improved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decision-making process, employee relations, productivity, and ethical issues.

Course Details

COURSE OBJECTIVES:

• Analyze your own workplace behaviour and the effect it has on your relationships in the workplace
• Explore the impact human behaviour has on organizational culture
• Apply motivational strategies to increase productivity in the workplace
• Use negotiation tools and strategies to prevent conflict in the workplace
• Recommend specific measures to improve organizational effectiveness       
• Recognize the benefits of diversity and its positive impact on performance
• Examine behavioural differences through exploration of personality, perception, values, and attitudes

Notes

Instructors

• Sarah Eaton
• Nadine Gilfillan
• Shannon Horne
• Jackie Kleiner
• Angela Renwick
• Vicky Roy, PhD
• Shazia Sobani, Director Business development Strategy
• Jessica Starkman, Consultant

Applies Towards the Following Certificate(s)

• Certificate in Career Development and Academic Advising : Optional Courses
• Certificate in Change Management : Core Courses
• Health, Safety and Environment Certificate : Optional Management Courses
• Human Resource Management Certificate : Core Courses
• Certificate in Professional Management : Core Courses
• Certificate in Professional Management - Economic Developers : Core Courses
• Certificate in Professional Management - PEG : Core Courses
• Certificate in Professional Management specializing in Construction Management : Core Courses
• Certificate in Professional Management specializing in Risk Management : Core Courses
• Certificate in Professional Management specializing in Strategic Management : Core Courses
• Public Relations Management Certificate : Core Courses
• Security Management Certificate : Core Courses