Course Description

Listening is a critical workplace communication skill. Listening is the cornerstone of effective communication and is a core practice of leadership that helps engage, encourage, and lead people. Uncover how to apply integrative listening techniques to facilitate leadership through listening.

Employees and leaders who listen well can create trustworthy relationships that are transparent and foster loyalty. Examine why listening is a foundational leadership skill for engagement, empowerment, productivity and inspired accountability. 

Course Details

Upon completing this course, successful students will be able to:

  • Identify appropriate listening behaviours that help boost relationships at work
  • Explore the concept of integrative listening skills
  • Examine strategies tied to integrative listening practices and associated skills
  • Recognize how to use active listening skills to achieve personal, leadership and organizational success

Topics of instruction

  • Exploring listening behaviours
  • Strategies to enhance integrative listening skills
  • Facilitating leadership through listening


Will be replacing: BUS 279 Integrative Listening: The Leader's Edge

Applies Towards the Following Program(s)

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Online Hybrid
5:00PM to 6:30PM
Sep 23, 2024 to Sep 30, 2024
Schedule and Location
Delivery Options
Course Fees
Fee Before GST non-credit $399.99
Reading List / Textbook
No Textbook Required
Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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