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Course Description

BUS 639 Managing Difficult Stakeholders

Engaging stakeholders and winning their support is crucial to the success of any organization. The ability to comprehend and manage stakeholders’ needs and expectations is important. Managers need to be able to identify the characteristics of difficult stakeholders whether they are clients, co-workers, or employees. Learn how to identify these characteristics and apply methods on how to manage difficult conversations while still maintaining the relationship through this process.

Course Details

By completion of this course, successful students will be able to:

  • Diagnose the characteristics and tactics of difficult stakeholders
  • Define a stakeholder engagement strategy that will build relationships, gain commitment and support from stakeholders
  • Analyze a process for continuous communication with stakeholders 
  • Apply proven techniques to effectively engage with and influence key stakeholders

Applies Towards the Following Program(s)

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Enrol Now - Select a section to enrol in
Type
Online Synchronous
Days
F
Time
8:30AM to 4:30PM
Dates
Nov 18, 2022
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Instructor(s)
  • Jennifer Cummings
Reading List / Textbook

No textbook required.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

  • Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L.
  • Zoom web conferencing software.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Online Synchronous
Days
F
Time
8:30AM to 4:30PM
Dates
Apr 28, 2023
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Reading List / Textbook

No textbook required.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

  • Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L.
  • Zoom web conferencing software.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Online Synchronous
Days
T
Time
8:30AM to 4:30PM
Dates
Aug 29, 2023
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Reading List / Textbook

No textbook required.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

  • Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L.
  • Zoom web conferencing software.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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