Course Description

Examine the specific listening and helping skills for establishing the advising relationship. Identify and develop these skills, within the context of assisting others, to explore career and academic issues, and clarify and pursue their career goals.

Course Details

Upon successful completion of the Helping Skills course, you will be able to apply your interpersonal skills to provide in helping services. You will also be able to apply ethical practice in your role as a professional, and to implement practical strategies to address and support clients’ needs.

By completion of this course, successful students will be able to:

  • Describe the importance of ethical practice in professional helping relationships
  • Demonstrate personal and professional awareness of self, others, and society
  • Identify key problems and/or challenges often experienced by service-recipient
  • Develop an action plan for supporting client goals and access to services
  • List various community resources available to assist clients in addressing their individual needs
  • Appreciate, recognize, and negotiate learning differences in a co-constructed online learning environment
  • Promote and model active listening and other forms of interpersonal communications
  • Reflect on the importance of competency-based practice as an ongoing process


Students should expect to spend five to seven hours on course work each week. 

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May 05, 2020 to Jun 29, 2020
Delivery Options
Course Fees
Flat Fee non-credit $525.00
Potential Price Adjustments
Reading List / Textbook

Title: Developing Helping Skills: A Step-by-Step Approach to Competency
Edition: 3rd
Authors: Chang, Scott, Decker
Publisher: Nelson
ISBN: 9781305943261

Visit the UCalgary Bookstore at www.calgarybookstore.ca.

An e-book version of the textbook can be purchased at https://www.nelsonbrain.com/shop/isbn/9781337532907.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Students who are unfamiliar with Desire2Learn or Adobe Connect are recommended to take BMC 352 Learning Online prior to enrolling in this course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Skills practice sessions are offered in each module using Adobe Connect Meeting (ACM).

Note that this course has four “live” skills practice sessions, delivered online via Adobe Connect Meeting. They are scheduled on the following dates and times:

• Monday, May 11 @ 6-7:30 pm

• Tuesday, May 26 @ 7-8:30 pm

• Wednesday, June 10 @ 5-6:30 pm

• Thursday, June 18 @ 7-8:30 pm

You are strongly encouraged to attend the sessions so you have the opportunity to develop your practical helping skills. During these sessions students will interact with the instructor and other students to practice skills necessary for the Helping Skills Demonstration.

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