Course Description

To sustain any change initiative, stakeholders have to truly adopt the change. Discuss methods for reinforcing new behaviours and processes and establishing guidelines that lead to a change-friendly culture that promotes growth. Focus equally on the crucial phases of managing a change process including completion of change management efforts, evaluation of expected outcomes, and reporting. Explore methods for monitoring and measuring change results. Learn how to apply current models of reporting to stakeholders and discuss how to communicate plans for sustaining change.

Course Details

Upon successful completion of this course, you will be able to:

  • Create an evaluation plan to monitor change results
  • Identify and communicate plans for sustaining the change
  • Set measures and checkpoints to ensure building a culture of continuous improvement
  • Critically review change management strategy, implementation,communication and evaluation plan
  • Identify the lessons learned and mitigation strategies against established measures for success
  • Evaluate the impact of change against expected outcomes


It is strongly recommended that students registered in the Change Management Certificate complete BMC 358 Change Management Theory and Application prior to enrolling in other Change Management Certificate program courses, e.g. BMC 359 Change Strategy and Planning, BMC 360 Managing Change Implementation, and BMC 361 Evaluating and Sustaining Change. For non-certificate students, some previous workplace experience is recommended.

Applies Towards the Following Program(s)

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Online Asynchronous
Oct 29, 2024 to Dec 16, 2024
Delivery Options
Course Fees
Flat Fee non-credit $449.00
Reading List / Textbook
No Required Textbook
Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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