Course Description

Develop the awareness, knowledge and skills needed to communicate effectively in today's multicultural workplace. Through reflection, discussion and experiential activities: examine the notion of culture as a perceptual lens, explore cultural differences in values and communication styles, identify barriers to effective intercultural communication, and develop skills for bridging the language and culture divide.

Formerly known as: Intercultural Skills for the Global Workplace, ADL 120

Course Details

Upon successful completion of this course, you will have:

  • Engaged with a developmental model of intercultural competence
  • Deepened your understanding of "culture" and "cultural diversity"
  • Reflected on your own cultural identity, values and belief system and the ways these impact your interactions with culturally different others
  • Identified and analyzed some key dimensions of cultural difference and their implications for the workplace
  • Examined cultural differences in communication styles and practiced making adjustments in your own style of communicating
  • Explored barriers to effective intercultural communication including ethnocentrism, stereotyping, prejudice, discrimination
  • Developed skills for communicating across the language and culture divide

Applies Towards the Following Certificate(s)

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Online Synchronous
T, W, Th
8:30AM to 4:00PM
Aug 10, 2021 to Aug 12, 2021
Schedule and Location
Delivery Options
Course Fees
Flat Fee non-credit $495.00
Reading List / Textbook

No textbook required.

Section Notes

Due to the intensive nature of this course there may be pre-work assigned. Your instructor will post this to D2L one week (7 calendar days) before the course start date.

Assignments and group work will be required throughout the course duration and a final assignment may be due after the course has ended.

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

  • Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L.
  • Zoom web conferencing software.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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