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Course Description

Develop the awareness, knowledge and skills needed to communicate effectively in today's multicultural workplace. Through reflection, discussion and experiential activities: examine the notion of culture as a perceptual lens, explore cultural differences in values and communication styles, identify barriers to effective intercultural communication, and develop skills for bridging the language and culture divide.

Formerly: Cross-Cultural Skills for the Global Workplace

Course Details

Upon successful completion of this course, you will have:

  • Engaged with a developmental model of intercultural competence
  • Deepened your understanding of "culture" and "cultural diversity"
  • Reflected on your own cultural identity, values and belief system and the ways these impact your interactions with culturally different others
  • Identified and analyzed some key dimensions of cultural difference and their implications for the workplace
  • Examined cultural differences in communication styles and practiced making adjustments in your own style of communicating
  • Explored barriers to effective intercultural communication including ethnocentrism, stereotyping, prejudice, discrimination
  • Developed skills for communicating across the language and culture divide

Applies Towards the Following Certificate(s)

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Enrol Now - Select a section to enrol in

Type
Class
Days
T, W, Th
Time
8:30AM to 4:00PM
Dates
Aug 13, 2019 to Aug 15, 2019
Schedule and Location
Hours
20.0
Delivery Options
Course Fees
Flat Fee non-credit $495.00
Reading List / Textbook

No textbook required.

Section Notes

Due to the intensive nature of this course, it is recommended that you familiarize yourself with course materials before your first class as pre- work may be required.

Assignments and group work will be required throughout the course duration and a final assignment may be due after the course has ended.

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L one week prior to the course start date. For more information about D2L, please visit our Online Learning Resources.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.

Type
Class
Days
T, W, Th
Time
8:30AM to 4:00PM
Dates
Aug 11, 2020 to Aug 13, 2020
Schedule and Location
Hours
20.0
Delivery Options
Course Fees
Flat Fee non-credit $495.00
Reading List / Textbook

No textbook required.

Section Notes

Due to the intensive nature of this course, it is recommended that you familiarize yourself with course materials before your first class.

Assignments and group work will be required throughout the course duration and a final assignment may be due after the course has ended.

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L one week prior to the course start date. For more information about D2L, please visit our Online Learning Resources.

Students are expected to attend all sessions.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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