Course Description

Balanced assertiveness is like salt in a sauce; too much or too little leaves a bad taste in your mouth. In right measure, it is the perfect contribution and harmonizer. Similarly, it is a key success factor in business. By becoming more aware of and sensitized to our own reactions, judgments, aspirations and tendencies, we develop greater ‘presence'. This leads to increased confidence, improved interpersonal capabilities, and better communication and outcomes. We discover that balanced assertiveness is a choice, a constant act of balancing, and a continuum that affects us moment-to-moment, and person-to-person. As leaders, it is a continuum we must become comfortable navigating. We will explore and shift perceptions of self and others as too passive or too intimidating; dissolve apprehensions about assertiveness and practise deliberately choosing and expressing more balanced responses.


  • Assertiveness in practice.
  • Assertiveness and its application and relevance to leadership.
  • Balancing the blend of inquiry, perspective and equanimity, to choose and engage our desired response.
  • Explore a different way of thinking about strengths and weaknesses and the effect that has on our experience with others.
  • The practice of presence: perception + discernment = choice.
  • Mindful Change: a dynamic cycle of attitudinal and behavioural choice and change.
  • Behavioural tendencies in self and others (DiSC and other behavioural or personality assessments).

Certificate for Emerging Leaders: Personal Effectiveness

Applies Towards the Following Certificate(s)

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Dec 01, 2021 to Dec 08, 2021
Delivery Options
Course Fees
Fee Before GST non-credit $389.00
Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there may be live sessions included in this course.

To fully participate in the live sessions you will need to have access to a reliable headset with microphone.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Students who are unfamiliar with online learning are recommended to take BMC 352 Learning Online prior to enrolling in this course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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