Course Description

Helping employees attain optimal performance is essential if organizations are to remain competitive in today's marketplace. Gain knowledge and skills in understanding the underpinnings and dynamics of employee performance, and learn how to use a foundational framework to partner with employees for success. Learn approaches to prepare for and conduct performance reviews, and become more comfortable with performance and career dialogues.


Course Details

Upon successful completion of this course, you will be able to:

  • Use a framework to identify impacts on optimal performance
  • Develop strategies to overcome resistance to performance management
  • Describe the phases of performance management
  • Demonstrate the performance coaching process
  • Explore career development and goal planning discussions
  • Discuss guidelines for conducting successful performance reviews
  • Identify challenges your organization may face in implementing performance management practices and possible solutions to these challenges


Formerly: BMC 176 Performance Improvement Through Appraisal


It is strongly recommended that students registered in the Human Resource Management Certificate complete BMC 165 Human Resource Management prior to enrolling in BMC 353 Performance Management. For non-certificate students, some previous supervisory experience is recommended.

Applies Towards the Following Certificate(s)


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Feb 04, 2020 to Mar 23, 2020
Delivery Options
Course Fees
Flat Fee non-credit $495.00
Reading List / Textbook

Title: Performance Management
Edition: 2nd
Authors: Robert Bacal
Publisher: McGraw Hill
ISBN: 978-0071772259

Visit the UCalgary Bookstore at www.calgarybookstore.ca.

Section Notes

Prerequisite: BMC 352 Learning Online

It is not possible to register online for this course until you have successfully completed BMC 352 Learning Online or have completed the Learning Online Waiver.

If you are enrolled in a section of BMC 352 that will be completed before this course begins, you may enrol for this course by calling 403.220.2866.

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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