Course Description

While organizations have spent a great deal of time on the project implementation side of change, they still struggle with the human element. Organizational restructuring, company mergers and acquisitions, technology implementations, software upgrades, process improvements and other big changes in the workplace can result in unforeseen problems, as well as frustration, confusion and tension among staff. Recognizing that change is an inevitable part of today's workplace, this seminar is an opportunity to discuss change and the best road to successful outcomes. The focus will be on minimizing the negative effects of change. You will walk away from this seminar equipped with new tools and strategies to help you plan, implement and reinforce your next change effort, greatly improving your chances for smooth and successful change.


  • Types of change
  • Change models
  • Components of successful change initiatives
  • Building resilience during change
  • Planning and implementing successful change initiatives
  • Techniques to identify and minimize resistance to change
  • Reinforcing new behaviours and processes

Applies Towards the Following Program(s)

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May 09, 2023 to May 19, 2023
Delivery Options
Course Fees
Fee Before GST non-credit $629.00
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there are live sessions included in this course.

The live sessions will be held in real time as follows:

  1. May 11, 9:00am to noon (MT)
  2. May 12, 9:00am to noon (MT)
  3. May 18, 9:00am to noon (MT)
  4. May 19, 9:00am to noon (MT)

To fully participate in the live sessions, students will need: a reliable headset with microphone and a webcam.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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