CFL 140 - Negotiations Skills Foundations
Course Description
Negotiation skills are not just a luxury, they're an absolute necessity to achieve positive results in your daily interactions. Embrace the revolutionary approach of collaborative, interest-based negotiation, designed to satisfy the needs of both parties.
Discover how to prepare for high-stakes deals, strategically evaluate your alternatives, foster an atmosphere of unparalleled collaboration, break free from rigid positions, and forge win-win agreements.
By completion of this course, successful students will be able to:
- Define interest-based negotiation and recall its key principles and characteristics
- Differentiate between issues, interests, and positions, and explain their significance in negotiation processes
- Compare and contrast interest-based negotiation with positional negotiation, highlighting their differences in approaches and outcomes
- Determine appropriate situations for negotiation and justify the selection based on relevant factors and considerations
- Examine components of a comprehensive strategy to prepare for negotiation, incorporating goal setting, information gathering, and collaborative techniques
Topics of Instruction
- Negotiation principles
- Interest-based negotiation
- Negotiation as a process
- Framing and reframing, open-ended questions, probing
Applies Towards the Following Program(s)
- Workplace Conflict Management Certificate : Required courses