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Course Description

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: "The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy." Today, increased generational and cultural diversity in the workplace has an impact on building and maintaining trust more than ever before.

Topics:

  • What trust is, and isn't
  • How trust develops
  • The Trust Model; the four levels of trust
  • Actions that build trust
  • Actions that destroy trust
  • Diagnosing your team and individual trust
  • When trust is broken

Equivalent to Certificate for Emerging Leaders: Professional Skills

Notes

Equivalent to BUS 173 Building trust in the workplace 
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Enrol Now - Select a section to enrol in
Type
Class
Days
W
Time
8:30AM to 4:00PM
Dates
Oct 23, 2024
Schedule and Location
View Details
Hours
7.0
Campus
Delivery Options
Class  
Course Fees
Flat fee non-credit $0.00
Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

 

 

Type
Class
Days
T
Time
8:30AM to 4:00PM
Dates
Feb 11, 2025
Schedule and Location
View Details
Hours
7.0
Campus
Delivery Options
Class  
Course Fees
Flat fee non-credit $0.00
Section Notes

Depending on the delivery mode, this course may use Desire2Learn (D2L), an online learning management system. For more information about D2L, please visit our Online Learning Resources.

 

 

Section Schedule
Oct 14, 2025 to Oct 16, 2025
Type
Online Asynchronous
Dates
Oct 14, 2025 to Oct 16, 2025
Type
Online Synchronous
Days
T, Th
Time
9:00AM to 12:00PM
Dates
Oct 14, 2025 to Oct 16, 2025
Schedule and Location
View Details
Hours
7.0
Delivery Options
Online Hybrid  
Course Fees
Flat fee non-credit $0.00
Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there are mandatory live (Online Synchronous) sessions included in this course.

 

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