COR 430 - Building Leader Trust in the Work Environment - City of Calgary-ALL

Delivery Options Class

UCalgary Continuing Education

Course Description

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: "The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy." Today, increased generational and cultural diversity in the workplace has an impact on building and maintaining trust more than ever before.

Topics:

What trust is, and isn't
How trust develops
The Trust Model; the four levels of trust
Actions that build trust
Actions that destroy trust
Diagnosing your team and individual trust
When trust is broken

Equivalent to Certificate for Emerging Leaders: Professional Skills

Notes

Equivalent to BUS 173 Building trust in the workplace

Enrol Now - Select a section to enrol in

COR 430 - 011

Oct 23, 2024

Class

Available

Class

8:30AM to 4:00PM

Oct 23, 2024

Schedule and Location

View Details

7.0

Off Campus

Class

Flat fee non-credit

$0.00

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.