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Course Description

To be a successful consultant, you need to be an expert in your field and at the same time be able to build strong relationships with a diverse group of internal and external stakeholders. Most organizations invest time, money and effort in training their employees on products and technology, but fail when it comes to training employees on how to be consultants.

In this course discover the importance of engaging with internal or external clients, building strong relationships, communicating effectively and managing client expectations. Examine the essential skills every consultant needs and design an action plan for both internal and external clients.

Course Details

Upon completion of this course, successful students will be able to:

  • Identify and assess the qualities and attributes of a consultant
  • Examine the roles of an internal and external consultant
  • Review and clarify client and organization goals, and set expectations
  • Analyse how to build strong relationships with clients, including techniques to guide clients through the consulting process
  • Develop a consulting action plan

Applies Towards the Following Certificate(s)

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Enrol Now - Select a section to enrol in

Type
Class
Days
W, Th
Time
8:30AM to 4:30PM
Dates
Oct 23, 2019 to Oct 24, 2019
Schedule and Location
Hours
14.0
Delivery Options
Course Fees
Fee before GST non-credit $629.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

Type
Class
Days
Th, F
Time
8:30AM to 4:30PM
Dates
Jun 25, 2020 to Jun 26, 2020
Schedule and Location
Hours
14.0
Delivery Options
Course Fees
Fee before GST non-credit $629.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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