COR 294 - Building Influence and Collaboration in a Multicultural Business Environment

Course Description

Effective business relationships are essential when managing in a multicultural business environment because they are vital to sustaining projects, efforts, and results. This course equips you with the tools and frameworks to analyze key relationships, adapt engagement strategies across cultures, and build collaborative partnerships that support international business outcomes.

Designed for leaders working in complex, multicultural contexts, the course emphasizes trust-building, influence, and collaboration across regions. You will develop practical, culturally responsive approaches to managing business relationships that support international projects, organizational strategy, and long-term success.

Course Details

Upon completion of this course, successful students will be able to:

• Recognize key concepts related to stakeholder engagement in global business, how to analyze stakeholders in business operations and the features of stakeholder groups impacting their own business operations and multicultural business environment.
• Describe how cultural values, communication styles, decision-making norms, organizational, and relational dynamics vary across regions and impact stakeholder engagement strategies during international expansion.
• Examine how tailored communication, collaboration, and conflict-resolution strategies reflect cultural awareness, support long-term global stakeholder relationships, organizational strategy, successful international growth efforts and global business realities.
• Explore stakeholder mapping and analysis in multicultural business environments with tools to identify levels of power, influence, interest and potential sources of misunderstandings, conflict, or misalignment arising from cross-cultural interactions in business operations and multicultural business environments.
• Apply cultural intelligence frameworks to interpret stakeholder behaviours and expectations in multicultural settings.
• Create a culturally responsive stakeholder engagement plan of action to lead stakeholder engagement efforts for an international project or market.