1 Courses Required

This Certificate is collaboratively developed and represents a community-university partnership between the Calgary Homeless Foundation and the Faculty of Social Work, University of Calgary.

View the brochure

The Level I Certificate prepares professionals to work effectively, competently, and ethically with clients who experience homelessness and their agencies. A Housing First model serves as a foundation for the certificate, which provides skill based learning to front-line practitioners in the homeless sector through 13 learning modules. The focus of this program is to educate practitioners on how to navigate a complex system composed of government, mental health, health, social service and community based agencies. Topics covered include homelessness in Canada, communication — working with compassion, outreach and engagement, legal issues, FASD awareness, worker self-care, case management, harm reduction, professional practice, client advocacy, mental health, substance misuse/ addictions, domestic violence, diversity, culture and anti-oppressive practice from an Indigenous perspective, and working with unique populations experiencing homelessness. These topics are covered by a team of dedicated professionals working in the community and members of the Faculty of Social Work. This program is offered face to face in a classroom setting at the University of Calgary.

What you will learn

The modules for this course have been designed to cover the following areas:

  • Module 1: Homelessness in Canada
    May 11, 2018; 8:30 am – 4:30 pm
  • Module 2: Working with Compassion: Outreach and Engagement
    May 12, 2018; 8:30 am – 4:30 pm
  • Module 3: Legal Issues
    May 17, 2018; 8:30 am – 4:30 pm
  • Module 4: FASD: Awareness & Case Management
    May 18, 2018; 8:30 am – 4:30 pm
  • Module 5: Self-care, Burn-out and Trauma
    May 25, 2018; 8:30 am – 4:30 pm
  • Module 6: Harm Reduction
    May 26, 2018; 8:30 am – 4:30 pm
  • Module 7: Diversity and Anti-Oppressive Practice: Working with Aboriginal People
    June 1 & 2, 2018; 8:30 am – 4:30 pm
  • Module 8: Introduction to Health and Wellness
    June 8, 2018; 8:30 am – 4:30 pm & June 9, 2018; 8:30 am – 12:00 pm
  • Module 9: Working with Unique Homeless Populations
    June 15, 2018; 8:30 am – 12:00 pm
  • Module 10: Cultural Competency and Homelessness: The Pathway to Effective Service Delivery
    June 15, 2018; 1:00 pm – 4:30 pm
  • Module 11: Domestic Violence
    June 16, 2018; 8:30 am – 4:30 pm
  • Module 12: Case Management
    June 21, 2018; 8:30 am – 4:30 pm
  • Module 13: Mental Health, Addictions and Co-occurring Disorders
    June 22 & 23, 2018; 8:30 am – 4:30 pm
  • Field Trip – Life on the Streets
    June 26, 2018; 8:30 am – 4:30 pm
  • Final Presentations
    June 28, 2018; 8:30 am – 4:30 pm

Who should take this program?

The certificate is designed for front-line staff working in the homeless sector who want to develop and enhance knowledge and practice skills. This certificate will be a pre-requisite for any advanced course offerings in this program.

Working with Homeless Populations Certificate Learning Goals

  • Develop skills, knowledge and awareness of working with homeless populations in Canada
  • Learn from knowledgeable instructors who have practical work experience
  • Engage with peers and colleagues in collaborative networking across agencies
  • Become knowledgeable on case management, mental health, diversity, systemic oppressions, addictions, FASD, domestic violence and inter-cultural issues
  • Develop an understanding of different legal issues within the homeless sector
  • Develop a deeper awareness and understanding of different mental health concerns and health conditions for individuals experiencing homelessness
  • Develop awareness of the need for self-care within this profession

Admission Requirements

  • Minimum of high school diploma or equivalent.
  • An applicant whose primary language is not English must demonstrate English language proficiency.
  • Currently working with individuals and families who are homeless.

Please note: If you are applying for a scholarship through Calgary Homeless Foundation please contact Larysa Faulkner at lfaulkne@ucalgary.ca for scholarship application information.

Program Coordinator Information

Larysa Faulkner
Email: lfaulkne@ucalgary.ca
Phone: 403-220-2160
Fax: 403-210-6414

Additional Details


Minimum Required

1 Course(s)

Maximum Allowed

1 Course(s)