Course Description

Emotional Intelligence (EI/EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: "IQ gets you hired but EQ gets you promoted." Terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, families, and organizations or communities.

Dr. June Donaldson's emotional intelligence model is called Emotional SMARTS®. It focuses on the awareness, behaviour, contact and connection, and decision-making skills necessary for being emotionally smart, grounded and centred during times of change, challenge, conflict, and uncertainty.

Course Details


  • Emotional SMARTS® in terms of how you manage yourself and your interactions with others
  • Four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness 
  • Individual performance in the 16 characteristics that underpin the four cornerstones
  • Skills and competencies to enhance one's Emotional SMARTS®, both personally and professionally
Enrol Now - Select a section to enrol in
8:30AM to 4:30PM
Sep 19, 2024
Schedule and Location
Delivery Options
Course Fees
Flat Fee non-credit $0.00
Section Notes

This corporate course is open to ARC Resources enrollments only.

You must register for a course at least 3 Business Days before the course start date. If you wish to enroll after this cut-off, please get in touch with your learning and development Team at LearningandDevelopment@arcresources.com

The deadline to register for this course is September 16, 2024.

If you are traveling to Calgary to attend a session, it is your responsibility to book your charter flight and accommodation.

For more details and access to the links above, see the ARC Resources Develop@ARC Program Overview.

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