Stakeholder engagement is the involvement of a person, group or organization in a decision-making process. This is becoming increasingly important for organizations as their decisions can potentially impact key stakeholders. Stakeholder engagement is critical to the successful implementation of decisions and vital in the building of ongoing dialogue and relationships.
Upon completion of this course, successful students will be able to:
- Identify stakeholder groups (internal and external) and understand the impact of the stakeholder groups in the engagement process
- Identify the importance of stakeholder engagement for any organization
- Apply the stakeholder engagement framework to a decision-making process
- Identify various stakeholder engagement techniques and best practices