FSW 137 - Communicating With Clients And Customers Using Text-Based Services
Lawrence Murphy is offering a series of 4 workshops, one per month from September to December, 3 hours in length, on Fridays for professionals wanting to improve their ability to offer online/virtual counselling, therapy, or other type of client interaction. A Confirmation of Completion document for each workshop will be offered following the completion of a short quiz at the end of each workshop where a 75% grade must be achieved.
The Second Workshop, on October 28, 2022 - COMMUNICATING WITH CLIENTS AND CUSTOMERS USING TEXT-BASED SERVICES includes material on instant-messaging chat and also email-style communication. Ethical and practical issues as well as clinical considerations will be reviewed.