Course Description

Thank you for your interest. Our Certificate in Working with Homeless Populations: Practice Fundamentals is currently not being offered, however we hope to offer this program in the future. If you’re interested, please take a moment to provide us with your contact information, and we’ll let you know when the certificate is once again being offered.

The Level I Certification provides a broad overview of the Housing First Model and prepares participants to work effectively, competently, and ethically with clients and their agencies. It prepares front-line practitioners, allied professionals and volunteers to work in supportive ways with homeless individuals, regardless of their agency, credentials, or experience. It educates practitioners on how to navigate a complex system composed of government, mental health, health, and social service agencies. This program provides training on effective communication, sound decision making, outreach and advocacy for clients. The WHP Certificate, through a series of modules provides training on how to recognize, identify, and refer clients who need mental health services, addictions treatment or other health supports. Other topics addressed in the certificate include awareness of diversity and culture for Aboriginal peoples, immigrants and refugees, professional conduct, effective case management, Fetal Alcohol Spectrum Disorder FASD), domestic violence, the importance of self-care for caregivers, professional practice and legal issues.


Only those students who have been accepted into the Certificate in Working With Homeless Populations: Practice Fundamentals may register in this course. For details about the certificate, and applying to this program please phone Student Services at 403-220-2866 or email conted@ucalgary.ca.

Applies Towards the Following Program(s)


Thank you for your interest...

Unfortunately, this course is not currently open for enrolment.

If you have a Destiny One account, take note of the course number and submit a course inquiry to be notified if new sections become available.


Required fields are indicated by .