PDS 248 - Lean Six Sigma: Control Phase

Course Description

Once solutions have been determined, Lean Six teams must implement and monitor the process changes. The focus of the Control Phase is to execute the control plan, finalize documentation, communicate business results, and sign off to close a Six Sigma Project. This also includes the sustainment plan such as monitoring post-implementation process performance to ensure expected improvement in the project has occurred and ensure an ongoing process monitoring system is in place. This one-day course is based on the Control Phase of the DMAIC framework and is the final of six courses designed to prepare individuals to conduct continuous improvement work. The purpose of this course is to help students familiarize themselves with the expectations, tools, concepts, and deliverables of Six Sigma Control Phase. Students will also explore the importance of using a monitoring plan to establish indicating levels at which the process should operate and the steps required should the process performance start to decline.

Course Details

By completion of this course, successful students will be able to:

• List the major DMAIC activities within the Control Phase and explain the critical role played by the Control Phase in the DMAIC process
• Describe the theory and objectives of Statistical Process Control (SPC) including measuring and monitoring process performance for both continuous and discrete data
• Identify Lean tools for process control and recognize key elements of a control plan
• Compose a control plan to document, monitor, and maintain the overall process, including improvements, that occur within the process
• Examine post-implementation monitoring process to ensure expected improvement in the project has occurred
• Ensure ongoing process monitoring system is in place
• Create documentation, training and communication plans

Notes

Students are strongly encouraged to take these courses in an order based on the DMAIC framework starting with PDS 243 Business Execution Systems; however, this is not required.