Six Sigma is driven by an understanding of customer needs, disciplined use of data and statistical analysis, and diligent attention to business processes. Lean consists of a set of tools developed to reduce the waste associated with the flow of materials and information. Together, Lean and Six Sigma provide a methodology to increase flow, drive consistent results, and save organizational resources.
Most six sigma employees spend time on process improvement teams analyzing and solving quality problems using Six Sigma, Lean, or other quality improvement systems. Successful process improvement team members require an understanding of these systems including Six Sigma methodologies and Lean tools along with the various approaches associated with quality improvement work. This one-day introductory course is the first of six courses designed to prepare individuals to conduct continuous improvement work in their organizations.
By completion of this course, successful students will be able to:
- Describe why organizations use Six Sigma and how the concept applies to the organization or business goals
- Define Lean concepts and principles in organizations such as the theory of constraints, value chain, value-stream mapping, and others
- Recognize key business drivers, performance indicators, scorecards, and metrics and how these business drivers impact the organization at all levels
- Describe how Lean Six Sigma process inputs, outputs, and feedback can influence the organization at all levels
- Examine Lean Six Sigma methodologies and how they are used for process improvement within an organization