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Course Description

As a leader of business professionals, you play an essential role in the organization. Motivating, encouraging, guiding and at times being more directive are all part of the position. How can you best provide support and leadership to those professionals on the team as they provide service to others within the organization?

This seminar is designed to provide students with the tools required to guide employees or teams towards stepping into a more consultative and strategic role. Discover how to utilize a five-step process designed to enhance effectiveness in applying not only technical skills but also critical interpersonal skills within organizations. As a leader, examine your role in guiding professionals on aligning their technical deliverables with the business needs of clients and the organization.

Course Details

Upon completion of this course, successful students will be able to:

  • Identify the challenges of leading professionals in delivering their expertise
  • Explore the tools required to guide employees or teams into a more strategic and consultative role
  • Refine communication skills to obtain the desired outcome
  • Recognize when and how to take a coach approach as a leader
  • Analyze strategies for dealing with multiple/complex client systems

Prerequisites

There are no prerequisites for this course.

Proficiencies

Certificate for Front Line Leaders: Leading Others

Applies Towards the Following Certificate(s)

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Enrol Now - Select a section to enrol in

Type
Class
Days
W, Th
Time
8:30AM to 4:30PM
Dates
Mar 18, 2020 to Mar 19, 2020
Schedule and Location
Hours
14.0
Delivery Options
Course Fees
Fee before GST non-credit $629.00
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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