Course Description

As a leader of business professionals, you play an essential role in the organization. Motivating, encouraging, guiding and at times being more directive are all part of the position. How can you best provide support and leadership to those professionals on the team as they provide service to others within the organization?

This seminar is designed to provide students with the tools required to guide employees or teams towards stepping into a more consultative and strategic role. Discover how to utilize a five-step process designed to enhance effectiveness in applying not only technical skills but also critical interpersonal skills within organizations. As a leader, examine your role in guiding professionals on aligning their technical deliverables with the business needs of clients and the organization.

Course Details

Upon completion of this course, successful students will be able to:

  • Identify the challenges of leading professionals in delivering their expertise
  • Explore the tools required to guide employees or teams into a more strategic and consultative role
  • Refine communication skills to obtain the desired outcome
  • Recognize when and how to take a coach approach as a leader
  • Analyze strategies for dealing with multiple/complex client systems

Applies Towards the Following Program(s)

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Online Synchronous
Th, F
8:30AM to 4:30PM
Jun 29, 2023 to Jun 30, 2023
Schedule and Location
Delivery Options
Course Fees
Fee before GST non-credit $629.00
Reading List / Textbook

No textbook required.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

This course uses:

  • Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L.
  • Zoom web conferencing software.

For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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