ICT 454 - Microsoft Outlook Levels 1 and 2
Course Description

Microsoft Outlook Levels 1 and 2 teaches students how to: create, edit, send and manage messages; use different features for tracking; manage attachments; manage email folders; create signatures; create and modify appointments, meetings, contacts, notes and tasks; work with data files; create search folders; manage auto replies; use RSS; manage security; share calendar and contacts.
Course Details
Registration
Registrations within 24 hours of course start time must be made by phone (403-220-2866).
Course Content
Course Level Learning Outcomes
Upon successful completion of this course, you will be able to:
- Obtain an introduction to Microsoft Outlook
- Navigate around the Microsoft Outlook interface
- Create, send, receive, and save email messages
- Forward and reply to email messages
- Insert items and attachments in email messages
- Use reminders and flag email messages for action
- Use signatures in email messages
- Work with email conversations
- Manage email messages using categories and folders
- Move, archive and delete email messages
- Create, manage, edit, and share contacts
- Work with contact groups
- Create and manage appointments, events and meetings requests on the calendar
- Create and modify tasks and notes
- Work with search folders, rules and automatic replies
- Work with data files and set up mail accounts
- Manage and delegate access to email accounts
Topics of Instruction
- Getting to Know Outlook
- Working with Contacts
- E-mail and Calendar Basics
- Advanced Email Tools, Contact Management, and Calendar Management
- Managing Email Messages, Meetings, Tasks, Notes and Journal Entries
- Automating Message Processing
- Categories and Outlook Data Files
Proficiencies
- Students are familiar with the personal computer, keyboard and mouse
- Students have Microsoft Windows skills and knowledge, and can perform the following tasks:
- start and run Windows
- use the taskbar, Start button and Help feature
- use Minimize, Maximize, Restore Down/Up and Close
- use the left and right mouse buttons appropriately
- understand file management techniques
- navigate between files, folders, or drives.
Applies Towards the Following Program(s)
- Certificate in Office Applications : Optional Courses