ICT 454 - Microsoft Outlook Levels 1 and 2

Course Description

Microsoft Outlook Levels 1 and 2 teaches students how to: create, edit, send and manage messages; use different features for tracking; manage attachments; manage email folders; create signatures; create and modify appointments, meetings, contacts, notes and tasks; work with data files; create search folders; manage auto replies; use RSS; manage security; share calendar and contacts.

Course Details

Registration

Registrations within 24 hours of course start time must be made by phone (403-220-2866).

Course Content

Course Level Learning Outcomes

Upon successful completion of this course, you will be able to:

• Obtain an introduction to Microsoft Outlook
• Navigate around the Microsoft Outlook interface
• Create, send, receive, and save email messages
• Forward and reply to email messages
• Insert items and attachments in email messages
• Use reminders and flag email messages for action
• Use signatures in email messages
• Work with email conversations
• Manage email messages using categories and folders
• Move, archive and delete email messages
• Create, manage, edit, and share contacts
• Work with contact groups
• Create and manage appointments, events and meetings requests on the calendar
• Create and modify tasks and notes
• Work with search folders, rules and automatic replies
• Work with data files and set up mail accounts
• Manage and delegate access to email accounts

Topics of Instruction

• Getting to Know Outlook
• Working with Contacts
• E-mail and Calendar Basics
• Advanced Email Tools, Contact Management, and Calendar Management

• Managing Email Messages, Meetings, Tasks, Notes and Journal Entries
• Automating Message Processing
• Categories and Outlook Data Files

Proficiencies

• Students are familiar with the personal computer, keyboard and mouse
• Students have Microsoft Windows skills and knowledge, and can perform the following tasks:
  • start and run Windows
  • use the taskbar, Start button and Help feature
  • use Minimize, Maximize, Restore Down/Up and Close
  • use the left and right mouse buttons appropriately
  • understand file management techniques
  • navigate between files, folders, or drives.

Applies Towards the Following Program(s)

• Certificate in Office Applications : Optional Courses