Course Description

This course teaches a student how to assess their project and prepare for discussions, how to conduct elicitation sessions, confirm results, and maintain a collaborative relationship with the stakeholders.

Course Details

Working effectively with others with the objective to elicit requirements is challenging. Project settings add the additional pressures of new people and time constraints.

This course is designed to equip students with a series of concepts, techniques and tools, in order to effectively work with others, encourage teamwork, and achieve a common goal.

Course Level Learning Outcomes

By completion of this course, successful students will be able to:

  • Assess the overall type of project / assignment
  • Assess and select one (or more) appropriate elicitation technique(s)
  • Prepare for elicitation session(s)
  • Apply the business analysis technique during the elicitation session(s)
  • Formulate results
  • Develop methods to review and confirm results, store and track information and continually work with stakeholders to adapt to changes and improve results

Topics of Instruction

  • Introduction to elicitation and collaboration
  • Preparing for elicitation activities
  • Run elicitation sessions
  • Validate results
  • Share business analysis information
  • Ongoing collaboration with stakeholders
  • Elicitation and agile

Applies Towards the Following Certificate(s)


Enrol Now - Select a section to enrol in

Online Synchronous
6:00PM to 9:00PM
Sep 19, 2019 to Nov 07, 2019
Online Synchronous
6:00PM to 9:00PM
Nov 21, 2019 to Nov 28, 2019
Schedule and Location
Delivery Options
Course Fees
Flat Fee non-credit $825.00
Reading List / Textbook

Title: BABOK Guide
Edition: V3
Authors: IIBA
Publisher: IIBA

Title: Business Analysis for Practitioners: A Practice Guide
Edition: 2015
Authors: Project Management Institute
Publisher: Project Management Institute
ISBN: 9781628250695

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

You will require access to a computer with an Internet connection, a headset with speakers and microphone, webcam, and a monitor large enough to display multiple applications (or the use of two monitors).

This course uses Desire2Learn (D2L), an online learning management system, and Adobe Connect (AC) web conferencing software. The instructor will post your course outline and other materials in D2L. If you are unfamiliar with the D2L and AC learning tools it is strongly recommended to take BMC 352 Learning Online prior to enrolling in this course. For more information about D2L, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

NOTE: Please note that there will be no class on Thursday, November 14, 2019. 

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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