Course Description

This course teaches a student how to assess their project and prepare for discussions, how to conduct elicitation sessions, confirm results, and maintain a collaborative relationship with the stakeholders.

Course Details

Working effectively with others with the objective to elicit requirements is challenging. Project settings add the additional pressures of new people and time constraints.

This course is designed to equip students with a series of concepts, techniques and tools, in order to effectively work with others, encourage teamwork, and achieve a common goal.

Course Level Learning Outcomes

By completion of this course, successful students will be able to:

  • Assess the overall type of project / assignment
  • Assess and select one (or more) appropriate elicitation technique(s)
  • Prepare for elicitation session(s)
  • Apply the business analysis technique during the elicitation session(s)
  • Formulate results
  • Develop methods to review and confirm results, store and track information and continually work with stakeholders to adapt to changes and improve results

Topics of Instruction

  • Introduction to elicitation and collaboration
  • Preparing for elicitation activities
  • Run elicitation sessions
  • Validate results
  • Share business analysis information
  • Ongoing collaboration with stakeholders
  • Elicitation and agile
Enrol Now - Select a section to enrol in
Online Synchronous
T, Th
6:00PM to 9:00PM
Mar 05, 2024 to Apr 04, 2024
Schedule and Location
Delivery Options
Course Fees
Flat Fee non-credit $879.00
Reading List / Textbook

Title: BABOK Guide
Edition: V3
Authors: IIBA
Publisher: IIBA

Title: Business Analysis for Practitioners: A Practice Guide
Edition: 2015
Authors: Project Management Institute
Publisher: Project Management Institute
ISBN: 9781628250695

Please note: ICT textbooks are not available through the University of Calgary bookstore.

Section Notes

Classes are held online in real time (Mountain Time) at the specified time and dates.

You will require access to a computer with an Internet connection, a headset with speakers and microphone, webcam, and a monitor large enough to display multiple applications (or the use of two monitors).

This course uses Desire2Learn (D2L), an online learning management system, and Zoom web conferencing software. The instructor will post your course outline and other materials in D2L. For more information, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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