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BMC 361 Evaluating and Sustaining Change

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Course Description

To sustain any change initiative, stakeholders have to truly adopt the change. Discuss methods for reinforcing new behaviours and processes and establishing guidelines that lead to a change-friendly culture that promotes growth. Focus equally on the crucial phases of managing a change process including completion of change management efforts, evaluation of expected outcomes, and reporting. Explore methods for monitoring and measuring change results. Learn how to apply current models of reporting to stakeholders and discuss how to communicate plans for sustaining change.

Course Details

Upon successful completion of this course, you will be able to:

  • Create an evaluation plan to monitor change results
  • Identify and communicate plans for sustaining the change
  • Set measures and checkpoints to ensure building a culture of continuous improvement
  • Critically review change management strategy, implementation,communication and evaluation plan 
  • Identify the lessons learned and mitigation strategies against established measures for success 
  • Evaluate the impact of change against expected outcomes


It is strongly recommended that students registered in the Change Management Certificate complete BMC 358 Change Management Theory and Application prior to enrolling in other Change Management Certificate program courses, i.e. BMC 359, BMC 360 and BMC 361. For non-certificate students, some previous workplace experience is recommended.

Applies Towards the Following Certificate(s)


  BMC 361 - 001 Evaluating and Sustaining Change  
  Spring 2017   Status:  Available
Class:   Tue 6:00PM - 9:00PM
16 May 2017 to 27 Jun 2017
Number of Sessions: 7 Sessions
Hours: 20.00
Course Fees:   Flat Fee non-credit    $445.00
Potential Price Adjustments:
Campus: Downtown
Delivery Options:  Class
Instructor(s): Milly Mocodean
  Reading List / Textbook:  To Be Determined
  Section Notes:  If your desired course section is full, please check if another section is available for registration or add your name to the waitlist as sections are often added based on demand.  

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