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BUS 275 Creative Negotiating

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Course Description

Conflicts occur between management and labour, buyer and seller, between colleagues, and frequently, between managers in the same organization. Managers and employees may compete for financial and human resources; they may be in conflict over the policies and goals of the organization; or who has the authority to make decisions. Negotiation is a method to resolve conflict to reach an agreement that benefits both sides while recognizing that each side will protect its own self-interest. In this seminar, you will be introduced to the Creative Negotiating approach and steps in the negotiating process.

Topics

  • Hard, soft and creative negotiating; What are the differences?
  • Principles of Creative Negotiating
  • Steps in the negotiating process
  • Clarifying interests, issues and positions
  • Measuring the outcomes of the negotiation
  • Power in the negotiating relationship
  • Alternatives to negotiating
  • Communication skills in negotiating
  • Dealing with your stakeholders

Certificate for Emerging Leaders: Personal Effectiveness


Applies Towards the Following Certificate(s)




Sections

  BUS 275 - 005 Creative Negotiating  
  Fall 2016   Status:  Available
 
Class:   Mon 8:30AM - 4:30PM
21 Nov 2016
Number of Sessions: 1 Sessions
Hours: 7.0
Course Fees:   Fee Before GST non-credit    $425.00
 
Campus: Main Campus
Delivery Options:  Class
Instructor(s): Nadine Ryan-Bannerman, MEd (Adult Education), ACC
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 
  BUS 275 - 006 Creative Negotiating  
  Spring 2017   Status:  Available
 
Class:   Mon 8:30AM - 4:30PM
08 May 2017
Number of Sessions: 1 Sessions
Hours: 7.0
Course Fees:   Fee Before GST non-credit    $425.00
 
Campus: Downtown
Delivery Options:  Class
Instructor(s): Nadine Ryan-Bannerman, MEd (Adult Education), ACC
  Section Notes:  A $25 fee applies for course withdrawals and transfers.  
 


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