BMC 206 - Management Communications: Interpersonal Skills
Course Description
Enhance your ability to communicate effectively in personal and professional settings. Learn more about your own communication style preferences. Acquire tools and techniques to build positive relationships and achieve favourable results interpersonally and in small and large groups. Practical strategies include effective ways of: giving and interpreting verbal and non-verbal messages, listening, giving and receiving feedback, leading meetings and giving presentations.
Please Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.
Course Details
Course Objectives
By completion of this course, successful students will be able to:
- Explain the basic principles of communication
- Identify a variety of communication styles including your own
- Describe how effective listening can be used to solve problems and achieve goals
- Apply verbal and written communication skills to send clear, congruent messages and persuade or influence others
- Give and receive feedback constructively
- Discuss how social media is impacting communication
- Assess the influence that gender, culture and personality differences have on communication
- Devise strategies to better manage conflict in interpersonal relationships
- Plan, organize and deliver an effective oral presentation
Applies Towards the Following Program(s)
- Certificate in Career Development and Academic Advising : Optional Courses
- Occupational Health and Safety Diploma : Core Courses
- Certificate in Professional Management : Core Courses
- Certificate in Professional Management - PEG : Core Courses
- Certificate in Professional Management specializing in Construction Management : Core Courses
- Certificate in Professional Management specializing in Risk Management : Core Courses
- Certificate in Professional Management specializing in Strategic Management : Core Courses