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Course Description

Today’s rapidly changing workplace requires leaders to act as effective performance coaches by providing vision, clear expectations, honest feedback, developmental opportunities, and recognition. This course focuses on practical coaching strategies that promote employee commitment, accountability, and empowerment. Participants will apply learning to real workplace situations, develop practical leadership skills, and create an action plan to enhance their effectiveness.

Course Details

Upon completing this course, successful students will be able to:

  • Identify and assess leadership behaviours, including strengths and areas for development.
  • Discover coaching principles to establish effective relationships and clarify performance expectations.
  • Develop strategies to build employee capability, accountability, and engagement through delegation, feedback, and empowerment.
  • Analyze performance challenges by identifying root causes and implementing appropriate coaching and corrective actions.
  • Evaluate leadership effectiveness through performance conversations, feedback, and continuous development planning.

Topics of instruction

  • Leadership Self-Awareness and Effectiveness
  • Coaching Foundations and Performance Expectations
  • Developing People and Building Capability
  • Managing Performance and Addressing Challenges
  • Delegating to develop skills and capabilities
  • Focusing on strengths, managing weaknesses
  • Reinforcing quality results and providing feedback

Notes

Same as BUS 155 Coaching for Quality Performance
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Type
Class
Days
M
Time
9:00AM to 4:30PM
Dates
Nov 16, 2026
Schedule and Location
View Details
Hours
7.0
Campus
Delivery Options
Class  
Course Fees
Flat Fee non-credit $0.00
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