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Course Description

Emotional Intelligence (EI/EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: "IQ gets you hired but EQ gets you promoted." Terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, families, and organizations or communities.

Dr. June Donaldson's emotional intelligence model is called Emotional SMARTS®. It focuses on the awareness, behaviour, contact and connection, and decision-making skills necessary for being emotionally smart, grounded and centred during times of change, challenge, conflict, and uncertainty.

Course Details

Upon completion of this course, successful students will be able to:

  • Apply Emotional SMARTS® in terms of how you manage yourself and your interactions with others
  • Identify four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness 
  • Analyze individual performance in the 16 characteristics that underpin the four cornerstones
  • Uncover skills and competencies to enhance one's Emotional SMARTS®, both personally and professionally

Notes

Same as BUS 127 Emotional Intelligence

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Type
Class
Days
M
Time
9:00AM to 4:30PM
Dates
Jun 22, 2026
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Flat Fee non-credit $0.00
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