COR 664 - Coaching for Quality Performance
Course Description
Coaching is an essential tool for employee management. Today's rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition.
Leadership practices that encourage employee commitment, accountability, and empowerment are essential for the current hybrid and non-hybrid work environments.
During this course, you gather tips about practical coaching strategies for quality performance, work on your own real situations, develop practical skills, and take steps to enhance your leadership effectiveness.
Course Details
Upon the completion of this course, successful students will be able to:
- Identify how to establish/maintain a coaching relationship and evaluate your leadership behaviour
- Discover how to encourage initiative, accountability, innovation, and empowerment
- Recognize how to use performance review for development and to ascertain how to handle any discipline process constructively.
- Examine how to clarify performance expectations by ensuring change and follow-through.
- Analyze reasons for poor performance and strategies for reinforcing quality results and provide feedback.
- Create a plan to implement your learning at work.