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Course Description

Many business professionals struggle with identifying the similarities and differences between human resource management in unionized and non-unionized environments. While a unionized environment has unique opportunities and challenges that are different from a non-unionized organization, there are some core fundamental practices they both share.

This course will help participants develop effective practices and create strategies and tools that enable them to work collaboratively with stakeholders in both unionized and non-unionized environments.

Course Details

By the completion of this course, successful students will be able to:

  • Recognize the similarities and differences in human resource management in unionized and non-unionized environments
  • Recognize strategies and best-case practices that HR deploys to ensure a healthy working relationship between employers and union officials
  • Identify different types of union relationships across different industries and organizations
  • Explain the terms and concepts related to labour relations in Canada, such as collective bargaining, certification, and grievance handling
  • Describe the value and importance of the collective agreements for employees, employers, and organizations as a whole
  • Summarize the role of HR in unionized workplaces and the implications this relationship has for the employer and employee in improving and protecting working conditions in the organizational environment
  • Use different toolkits that provide a broad overview of unionized workplaces and HR implications
  • Create a stakeholder engagement plan to identify strategies to engage, negotiate, and mediate conflicts between labour and management
  • Examine management rights such as staffing levels, work scheduling, performance appraisal, discipline (etc.) that are not subject to negotiation between the parties of a collective bargaining agreement
  • Assess labour relations issues critically and the impact of labour laws to identify labour relations problems and propose solutions within legal and ethical boundaries

Applies Towards the Following Program(s)

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Type
Online Asynchronous
Dates
Oct 28, 2025 to Dec 15, 2025
Hours
20.0
Delivery Options
Online Asynchronous  
Course Fees
Flat Fee non-credit $559.00
Instructor(s)
Reading List / Textbook
No textbook required
Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post the course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students registered on (or after) the start date will receive access within one day of registration.

Students unfamiliar with online learning are encouraged to take our free Digital Skills for Learning Online course.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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