Course Description

This seminar examines the positions of manager/supervisor, and views the manager's functions as vital to the overall growth and effectiveness of the organization. The manager's abilities form a central hub of activity within the organization, often dealing with these less tangible factors that strongly reflect corporate success. This seminar provides students with an overview of managing, as well as a positive way of evaluating and monitoring their own performance, productivity, and effectiveness. Lectures, discussions, role-playing, and case study activities will be used. Students will experiment with leadership approaches and receive feedback. Students will be required to complete an INSIGHTS® Discovery instrument prior to the course.


  • Managerial/supervisory roles required for organizational success
  • Developing managerial and supervisory skills to increase staff productivity
  • Developing interpersonal skills
  • Managing group performance
  • Effective leadership styles (includes evaluation of leadership styles of students through confidential and personal feedback)
  • Disciplining in organizations; when not to establish rules
  • Motivating and leading in combination
  • Performance management
  • Self-concept and the importance of positive reinforcement

Certificate for Emerging Leaders topic area: Professional Skills

Applies Towards the Following Certificate(s)

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W, Th, F
8:30AM to 4:30PM
Nov 02, 2022 to Nov 04, 2022
Schedule and Location
Delivery Options
Course Fees
Fee Before GST non-credit $919.00
Section Notes

Delivery format may change in response to COVID-19. Students will be informed of any changes.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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