BUS 146 - Fundamentals of Supervision
Course Description
This seminar examines the positions of manager/supervisor, and views the manager's functions as vital to the overall growth and effectiveness of the organization. The manager's abilities form a central hub of activity within the organization, often dealing with these less tangible factors that strongly reflect corporate success. This seminar provides participants with an understanding of managing, as well as a positive way of evaluating and monitoring their own performance, productivity, and effectiveness. Lectures, discussions, role-playing, and case study activities will be used. Participants will experiment with leadership approaches and receive feedback. Participants will be required to complete an INSIGHTS® Discovery instrument prior to the course.
Topics
- Managerial/supervisory roles required for organizational success
- Developing managerial and supervisory skills to increase staff productivity
- Developing interpersonal skills
- Managing group performance
- Effective leadership styles (includes evaluation of leadership styles of participants through confidential and personal feedback)
- Discipline in organizations; when not to establish rules
- Motivation and leadership in combination
- Performance management
- Self-concept and the importance of positive reinforcement
Certificate for Emerging Leaders topic area: Professional Skills
Applies Towards the Following Certificate(s)
- Certificate for Emerging Leaders : Professional Skills Seminars
- Certificate for Front Line Leaders : Leading Others - Seminars