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Course Description

In this course discover what distinguishes a leader from a supervisor by examining your current approach to leadership and determine if you have the skills of the leader you wish to be. Learn to identify ways to enhance two-way communications with your team and establish benchmarks to analyze your leadership performance. You will learn how to focus your attention on individuals and recognize what they need from you.

 

Course Details

By completion of this course, successful students will be able to:

  • Discover what distinguishes a leader from a supervisor
  • Learn how effective honest conversations encourage growth and improve communications
  • Develop active listening skills and the discipline to apply those skills when addressing team members’ concerns and perspectives
  • Analyze and use a log system to track your employees' performance with the goal of writing quality, detailed performance assessments
  • Develop processes to regularly and consistently recognize good work among your team members

Proficiencies

Certificate for Front Line Leaders -Category /Stream: Leading Others

Applies Towards the Following Certificate(s)

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Enrol Now - Select a section to enrol in

Type
Class
Days
M
Time
8:30AM to 4:30PM
Dates
Nov 18, 2019
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Instructor(s)
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

Type
Class
Days
F
Time
8:30AM to 4:30PM
Dates
Apr 03, 2020
Schedule and Location
Hours
7.0
Delivery Options
Course Fees
Fee before GST non-credit $389.00
Instructor(s)
Section Notes

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least ten calendar days prior to the start date of the course.

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