Course Description

Good projects or programs follow best practices and are aligned with regulatory templates or standards. Front line leaders need to ensure projects meet the needs of the decision makers or communicate key aspects of the project to the stakeholders. But managing complex projects require different project management strategies and techniques. Complex projects could be viewed as complex due to budget and team size, strategic perspective, stakeholder engagement, and the impact of teams responsible for project-based work, within a time span of one to five years.

This seminar is designed to help front line leaders develop an understanding of concepts, methods, and techniques required to manage complex projects across organizations successfully. Students will discover the difference between managing various projects from small, large to highly ambiguous projects.

Course Details

By completion of this course, successful students will be able to:

  • Identify how large, complex and multiple projects need to be managed differently than smaller projects
  • Review and define best practice framework for managing project complexity
  • Examine approaches to stakeholder management and engagement in complex projects
  • Discover project control mechanism and risk management process for complex projects
  • Analyze management approaches for large and highly ambiguous projects


Certificate for Front Line Leaders - Seminar Category Leading the Business Operations

Applies Towards the Following Certificate(s)

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Jun 07, 2022 to Jun 13, 2022
Delivery Options
Course Fees
Fee Before GST non-credit $389.00
Reading List / Textbook

No textbook required.

Section Notes

This course uses Desire2Learn (D2L), an online learning management system. The instructor will post your course outline and other materials in D2L. For more information about D2L, please visit our Online Learning Resources.

Please note there are live sessions included in this course.  We will update this page, and notify all registered students as soon as dates and times are confirmed.

To fully participate in the live sessions you will need to have access to a reliable headset with microphone.

Unless notified, all online courses are available at 9 am MT the day before the start date. Students who register on (or after) the start date will receive access within one day of registration.

Unless otherwise stated, notice of withdrawal or transfer from a course must be received at least seven calendar days prior to the start date of the course.

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