Course Description

Situational Leadership®: Building Leaders provides training for leaders, managers and supervisors with effective ways to engage in performance conversations that make an impact. Learn an action-oriented framework that increases both the quantity and quality of performance conversations by matching an individual’s Performance Readiness® Level for a specific task with the appropriate leadership style. This task-specificity is at the heart of Situational Leadership® and is a crucial part of becoming a capable situational leader who can drive behaviour change in employees.

Course Details

By completion of this course, successful students will be able to:

  • Define leadership.
  • Apply Situation Leadership by:
    • Accurately assessing an individual’s Performance Readiness® to perform a specific task.
    • Identifying a specific task on which to focus based on direct observations and indirect behavioural indicators.
    • Responding with the right leadership style and behaviours to meet the performance needs of the individual
    • Communicating the leader’s response more effectively
    • Managing the movement of the individual through various levels of Performance Readiness®
  • Identify opportunities to improve through self-assessment and development planning


There are no prerequisites for this course.


Certificate for Frontline Leaders - Seminar Category Leading Others

Applies Towards the Following Certificate(s)


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