Justice Institute of British Columbia

Offered in partnership with the Justice Institute of British Columbia – Centre for Conflict Resolution, Continuing Education is pleased to offer the Associate Certificate in Conflict Coaching. The Centre for Conflict Resolution is a top education provider in North America in the field of conflict resolution. Everyone is welcome. There are no entrance requirements and every course will give you practical skills can use immediately.

When you complete this 12-day associate certificate, you will be able to help others resolve their intra- and interpersonal conflicts more effectively and build more productive relationships. It provides practical, effective methods for reducing conflict and creating strategies for sustainable resolutions.


This four-course certificate program focuses on the workplace but can be applied to other settings. All of the courses can be applied to the Certificate in Negotiation and the Certificate in Mediation/Third Party Intervention. Some of the courses can be applied towards the Family Mediation Certificate.

Please note that PDS 238 Conflict Coaching Level 1 has been approved by the International Coaching Federation (ICF) to apply towards their Continuing Coach Education (CCE) credits for the 2018 calendar year. By completing this course you can gain 21 hours of CCE credits.

It is possible to achieve the Associate Certificate in Coaching in six months.

Prior learning from other post-secondary institutions

Advanced standing may be granted for equivalent courses completed at other post-secondary institutions. Please contact JIBC for further information.

Informal Course Waivers

Waivers may be granted for equivalent courses completed at other post-secondary institutions or equivalent work experience in collaborative conflict resolution; however, this is not advanced standing and credit will not be granted in the place of waived courses. Students completing certificates through JIBC will need to apply for advanced standing or complete the waived course during a future offering. Contact Continuing Education for further information.

Please note that informal waivers are only granted due to exceptional circumstances for Mediation and Negotiation Skills Level II.

When you enrol in a certificate program, you become part of an ever-growing learning community.

The benefits include:

  • Enhance your career prospects — employers are looking for people who build productive interpersonal and workplace relationships.
  • Courtesy of the JIBC virtual library, access to the JIBC's extensive collection of books, periodicals, and videos on conflict resolution and related subjects, including a wide variety of online journals and articles.
  • Advanced notice of special events, unique courses and exclusive offerings.
  • Invitations to participate in surveys that help shape the future of the Centre's activities and programs.
  • Personalized assistance from Centre staff in planning your learning path and program progression.
  • Clear graduation criteria: While courses and programs are evaluated and revised on a regular basis, your graduation criteria are set when you register for a certificate program. Therefore, you know what's expected of you.
  • Celebrate your success with friends and family when you graduate by attending either the University of Calgary's Continuing Education graduation ceremony or the JIBC convocation ceremony.

  • The number of courses and electives varies in each Certificate in Conflict Resolution specialization. See the learning paths for each specialization.
  • You progress at your own pace. You choose the amount of time that you have for taking courses and the speed at which you learn and integrate the new skills. We recommend you take one to three years to complete a Certificate in Conflict Resolution. The Associate Certificate in Conflict Coaching can be completed within six months.
  • You can choose your specialization at any time, and all eligible courses will be counted towards the requirements of that specialization.
  • You may change your specialization as long as you complete all the required courses for the new specialization. Changing your specialization can be done by completing a new admission form and sending it to the Justice Institute of British Columbia.
  • Each certificate has an assessment component completed through the Justice Institute of British Columbia.

All certificate admission applications are completed through the Justice Institute of British Columbia. Click here to obtain further information or to apply for certificate admission.

You must have successfully completed all Associate Certificate in Conflict Coaching courses and be enrolled as a certificate student before you are eligible to register for your assessment.

For more information go to the Centre for Conflict Resolution website. Or contact the JIBC Assessment Information specialist at 1-888-799-0801 or by email at ccrassessments@jibc.ca

Contact Us

Phone: 403-220-2866
Toll-free: 1-866-220-4992 (outside of Calgary)
Fax: 403-284-5702
Email: Click here

Registration and program information

To register for face-to-face courses at the University of Calgary, register online, or call 403-220-2866.

To register for online courses through the Justice Institute of British Columbia; call 1-877-528-5591.

Read more about the program at www.jibc.ca/ccr

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