Justice Institute of British Columbia

Conflict Resolution Course Timetable 2018-2019 (PDF)

Offered in collaboration with the Justice Institute of British Columbia – Centre for Conflict Resolution and Centre for Leadership, Continuing Education is pleased to offer the Certificate in Conflict Resolution, with a specialization in Negotiation, Mediation/Third Party Intervention, or Family Mediation. Two shorter programs – the Associate Certificate in Conflict Coaching and Associate Certificate in Workplace Conflict ladder into the larger certificates.

The Centre for Conflict Resolution and Centre for Leadership is a top education provider in North America in the field of conflict resolution. Everyone is welcome in these courses and programs. There are no entrance requirements and every course will give you practical skills you can use immediately.

You may be entitled to receive credit based on past training, such as other college or university courses. The maximum amount of credit that can be awarded is 50 per cent of certificate requirements.

To register for an assessment, you must be enrolled as a certificate student. Please contact the Justice Institute of British Columbia to register for your assessment package.

Although everyone is welcome to take courses, enrolling in the certificate program has many benefits. These include access to an online discussion forum (Community of Learners) where you can connect with your peers, and receive personalized assistance in planning your learning path and clear graduation requirements. While course and programs are evaluated and revised on a regular basis, your graduation criteria are set when you register for a certificate program. You can complete the Associate Certificate in Workplace Conflict in six months and the Certificate in Conflict Resolution in a minimum of one-and-a-half years.


JIBC Course Equivalency Chart

Cont Ed
Course Code
Course Code
Course Code
Course Title
PDS 001 CRES-1100 CCR100 Foundations of Collaborative Conflict Resolution
PDS 002 CRES-1101 CCR101 Foundations of Collaborative Conflict Resolution: Workplace Focus
PDS 173 CRES-1302 CCR102 Building Your Communication Toolbox
PDS 004 CRES-1305 CCR105 Asserting Yourself in Conflict Situations
PDS 185 CRES-1170 CCR170 Negotiation Skills 1
PDS 006 CRES-1180 CCR180 Mediation Skills Level 1
PDS 007 CRES-1190 CCR190 Dealing with Anger
PDS 009 CRES-1200 CCR200 Resolving Conflict on the Front Line: Demonstrating Lead
PDS 021 CRES-1401 CCR201 Defining Issues and Setting the Agenda
PDS 208 CRES-1402 CCR202 Shifting from Positions to Interests
PDS 013 CRES-1408 CCR208 Art of Reframing
PDS 218 CRES-1409 CCR209 Separate Meetings: Pre-Mediation and Caucusing
PDS 229 CRES-1210 CCR210 Conflict Dynamics in Groups
PDS 168 CRES-1452 CCR260 Resolving Conflict in Groups 2 : Facilitating Collaborative
PDS 010 CRES-1270 CCR280 Negotiation Skills 2
PDS 012 CRES-1280 CCR290 Mediation Skills 2
PDS 236 CRES-1308 CCR108 Managing the Hostile Individual
PDS 238 CRES-1131   Conflict Coaching Level 1
PDS 239 CRES-1231   Conflict Coaching Level 2

Contact Us

Phone: 403-220-2988
Toll-free: 1-866-220-4992 (outside of Calgary)
Fax: 403-284-5702
Email: business.conted@ucalgary.ca

Registration and program information

To register for face-to-face courses at the University of Calgary, register online, or call 403-220-2988.

To register for online courses through the Justice Institute of British Columbia; call 1-877-528-5591.

Read more about the program at www.jibc.ca/ccr

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