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PDS 010 Negotiation Skills Level II

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Course Description

This advanced course builds on Negotiation Skills Level I, to apply an interest-based approach to more complex negotiations. You will learn about negotiator assertiveness and style, identifying and responding to competitive tactics, assessing power dynamics and resolving impasses.


As Negotiation Skills Level II is the final prerequisite course for Assessment: Negotiation, coaches' feedback on your role-playing will be based on the assessment role-play criteria. For certificate candidates, it is strongly recommended that you take Negotiation Skills Level II near the end of your certificate. You must complete Negotiation Skills Level II before scheduling your Negotiation assessment.

Recommended reading: Negotiating Skills for Managers, Steven P. Cohen, McGraw Hill, 2002; Getting Past No: Negotiating Your Way from Confrontation to Co-operation, William Ury, Bantam Books, 1993


PDS 001 Foundations of Collaborative Conflict Resolution, or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus; and PDS 185 Negotiation Skills Level I, PDS 006 Mediation Skills Level I, and PDS 007 Dealing With Anger.


  PDS 010 - 009 Negotiation Skills Level II (CCR 280)  
  Fall 2016   Status:  Available
Class:   Mon, Tue, Wed, Thu, Fri 8:30AM - 4:30PM
28 Nov 2016 to 02 Dec 2016
Number of Sessions: 5 Sessions
Hours: 35.00
Course Fees:   Flat Fee non-credit    $975.00
Potential Price Adjustments:
Campus: Downtown
Delivery Options:  Class
Instructor(s): Julia Szucs
  Reading List / Textbook:  Students are required to have a 32 GB microSD class 10 memory card to record the video role plays throughout the certificate. Larger capacity cards are not compatible with the recording equipment being used. Many retailers and Amazon.ca sell a memory card and card reader as a package. For questions, call 403-220-2866.
  Section Notes:  

Prerequisite(s): PDS 001 Foundations of Collaborative Conflict Resolution or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus and PDS 185 Negotiation Skills Level I, PDS 006 Mediation Skills Level I, PDS 007 Dealing With Anger.

Students who do not meet the prerequisite requirement of PDS 007 Dealing With Anger may still register for this course with permission from Continuing Education. Please call (403) 220-4713 for information.

The last day to register for Conflict Resolution courses is five (5) business days prior to the course start date.

Please call 403-220-2988 or 1-866-220-4992 to register if you have not completed the prerequisites.

Students are expected to attend all sessions.

A $25 fee applies for course withdrawals and transfers.  

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